Frequently Asked Questions
Everything you need to know about your Morelli Medical experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders, while international shipping may take 7-14 business days depending on your location.
What is your return policy for medical apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. For hygiene reasons, garments that have been laundered or show signs of wear cannot be returned.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' button. We recommend taking your measurements and comparing them to our chart, as our high-performance fabrics are designed for a tailored, professional fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your fabrics antimicrobial and moisture-wicking?
Yes, our signature fabric blends are specifically engineered with antimicrobial technology to reduce odors and moisture-wicking properties to keep you dry and comfortable during long shifts.
Do you offer group discounts for clinics or hospitals?
Absolutely. We provide tiered pricing for bulk orders of 15 items or more. Please contact our corporate sales team through the 'Bulk Orders' link at the bottom of our site for a custom quote.